About the Role
Welcome to Huddle!
Huddle is a vibrant restaurant focused on creating a unique and memorable dining experience for our guests. We are searching for an enthusiastic and passionate Supervisor to join our growing team and play a vital role in ensuring our mission comes to life.
About the Role:
As a Supervisor, you will be responsible for leading and motivating a team to provide exceptional service and ensure smooth daily operations within the restaurant. You will wear many hats, acting as a coach, trainer, problem-solver, and ambassador for the Huddle mission.
Responsibilities:
Guest Experience Champion:
Oversee all aspects of guest service, ensuring a warm, welcoming, and efficient dining experience that reflects Huddle's mission.
Train and coach staff on guest interaction, menu knowledge, and service standards.
Identify and resolve guest concerns promptly and professionally, exceeding expectations whenever possible.
Team Leadership:
Foster a positive and supportive work environment that motivates and inspires team members.
Lead by example, demonstrating Huddle's values and commitment to teamwork.Delegate tasks effectively and provide ongoing coaching and feedback to help team members develop their skills.
Schedule staff and ensure adequate coverage for all shifts.
Operational Excellence:
Collaborate with the management team to maintain a smooth workflow and efficient operation.
Contribute to the development and implementation of new processes and procedures to improve efficiency.
Ensure adherence to all safety and hygiene protocols.
Maintain a clean and organised work environment.
Inventory Management:
Oversee inventory control procedures to minimise waste and maintain stock levels.
Monitor food quality and ensure adherence to established standards.
Coordinate ordering and receiving of supplies.